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HP DeskJet 2724 Manual — Setup, Troubleshooting & WiFi Guide

The HP DeskJet 2724 is a wireless all-in-one color inkjet printer designed for home and small office use. This guide covers essential setup procedures, Wi-Fi connectivity options including Wi-Fi Direct, and comprehensive troubleshooting for print quality, paper jams, and network issues.

Wireless 802.11b/g/n Color Inkjet Print Speed: Up to 8 ppm
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Product Setup

1

Download HP Smart App

Download the HP Smart app on your iOS, Android, Windows, or Mac device. This app simplifies printer setup and provides access to printing, copying, scanning, and troubleshooting features. Ensure Bluetooth is enabled on mobile devices for faster setup.

2

Connect to Your Network

Press and hold the Wireless button for 3 seconds to enter Auto Wireless Connect (AWC) mode. The printer will search for networks and display the Wi-Fi status light blinking blue. Select your network from the HP Smart app and enter your Wi-Fi password.

3

Verify Connection & Install Cartridges

Once connected, the Wireless button light will glow steady blue. Install HP 65 or HP 65XL cartridges into the correct colored slots. Remove the protective plastic tape before installation and ensure cartridges click into place securely.

4

Load Paper & Test Print

Load plain letter or A4 paper into the input tray, adjusting the paper-width guide snugly against the paper. Send a test print job from the HP Smart app or your computer to verify the printer is functioning correctly.

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Pro-Tip: Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.

WiFi Connection Guide

router

Wi-Fi Network Setup

Connect to your existing wireless router using the HP Smart app or WPS button method. Supports both 2.4 GHz and 5 GHz networks. The printer maintains internet connectivity for cloud features and firmware updates.

devices

Wi-Fi Direct Connection

Enable Wi-Fi Direct to print wirelessly from up to 5 devices without a router. Press and hold the Wireless and Resume buttons together for 3 seconds. Find the Wi-Fi Direct name (DIRECT-**-HP DeskJet 2700e series) and password by pressing the Information button.

Troubleshooting FAQ

Paper Jam in Input Trayexpand_more
Remove all paper from the input tray. Lift and hold the input tray shield and use a flashlight to locate jammed paper or foreign objects. Gently pull jammed paper with both hands to avoid tearing. Do not remove the input tray shield as it prevents debris from entering the paper path. Press the Cancel button to allow the printer to clear the jam automatically.
Cartridge Error or Low Inkexpand_more
Check the Ink Level icons on the printer display. If an error appears, remove the cartridge indicated in the error message and verify the protective plastic tape has been removed. Clean the cartridge electrical contacts (gold dots) with a dry, lint-free cloth. Reinstall the cartridge securely until it clicks. If the error persists, the cartridge may need replacement. Use only HP 65 or HP 65XL original cartridges.
Printer Not Printingexpand_more
Verify the printer is powered on and paper is loaded in the input tray. Check that the Wireless button light is steady blue, indicating an active connection. Confirm the printer is not paused or offline by checking Windows Devices and Printers settings. Restart the print spooler service if needed. For HP+ printers, ensure the printer is connected to the internet and original HP cartridges are installed.
Poor Print Qualityexpand_more
Use original HP cartridges and high-quality paper (HP paper or ColorLok standard). Check cartridge ink levels and replace if low. Align the cartridges by opening the HP printer software, clicking Print & Scan, then Maintain Your Printer, and selecting Align Cartridges. If color blocks show white lines or faded areas on a diagnostics page, run the Clean Cartridges utility from the Maintain Your Printer menu.
Wi-Fi Connection Issuesexpand_more
Verify the Wireless button light is steady blue. Check the Signal Bars icon—if only 1-2 bars appear, move the printer closer to the router (within 30 meters). Press the Wireless and Information buttons together to print the Wireless Network Test Report. Restore network settings by pressing and holding the Wireless and Cancel buttons for 3 seconds, then reconnect using the HP Smart app. Disconnect from any VPN before connecting to the printer.
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Important Safety Instructions

  • Always turn off the printer using the Power button and wait until all internal motion stops before unplugging or transporting
  • Keep cartridges in original sealed packaging until needed and store at room temperature (15-35°C)
  • Do not remove cartridges unless replacing them; if removed, reinstall within 30 minutes to prevent nozzles from drying out
  • Leave cartridges installed when transporting the printer; transport only in flat position to prevent ink leakage
  • Check ink levels regularly using the Ink Level icons on the printer display or the HP Smart app
  • Clean the cartridge contacts only when necessary to avoid wasting ink; use only dry, lint-free cloths

Replacement Ink Cartridges

The HP DeskJet 2724 printer uses genuine HP 65 / HP 65XL ink cartridges. Select your cartridge below to purchase replacement cartridges on Amazon:

shopping_cart Buy HP 65 on Amazon shopping_cart Buy HP 65XL on Amazon

Technical Specifications

Feature Specification
Printer TypeColor Inkjet All-in-One
Ink CartridgesHP 65 Black / HP 65 Tri-color (or XL versions)
Print SpeedUp to 8 pages per minute (ppm) black and color
ConnectivityWireless 802.11b/g/n (2.4 GHz & 5 GHz), Wi-Fi Direct, USB 2.0, Ethernet
Paper SizesLetter, Legal, A4, A6, Envelopes, Photo (4x6, 5x7, 8x10)
Input Tray CapacityUp to 60 sheets of letter/A4 paper
ResolutionUp to 4800 x 1200 dpi (color and black)
Operating Temperature15-35°C (59-95°F)
Power ConsumptionAuto-Off enabled (turns off after 2 hours of inactivity)
Related Models2700e, 2710e, 2720e, 2721e, 2722e