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HP DeskJet 2723e Manual — Setup, Troubleshooting & WiFi Guide

The HP DeskJet 2723e is a compact all-in-one inkjet printer supporting Wi-Fi, Wi-Fi Direct, Ethernet, and USB connectivity. This guide covers complete setup instructions, wireless network configuration, cartridge management, and comprehensive troubleshooting for optimal printing performance.

Wireless 802.11b/g/n Color Inkjet HP 67/67XL Cartridges
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Product Setup

1

Power On & Network Connection

Ensure your printer is powered on and has an active internet connection via Wi-Fi or Ethernet. The printer supports both 2.4 GHz and 5 GHz networks. Keep the printer connected to the Internet if you have enabled HP+ features and cloud services.

2

Download HP Smart App

Download the HP Smart app on your iOS, Android, Windows, or Mac device. Enable Bluetooth on mobile devices to expedite setup. The app provides an intuitive interface for printer configuration and management.

3

Enter Auto Wireless Connect Mode

Press the Wireless button and Cancel button together for 3 seconds. The light next to the Wireless button will blink blue when the printer enters AWC setup mode. The printer searches for the HP Smart app connection for up to two hours.

4

Complete Setup in HP Smart

Open HP Smart and tap the Plus icon to add your printer. Follow onscreen instructions to connect to your wireless network and complete initial setup. Once connected successfully, the Wireless light glows steady blue.

info

Pro-Tip: Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.

WiFi Connection Guide

router

Wi-Fi with Router (WPS)

Connect using Wi-Fi Protected Setup by pressing the Wireless button for 3+ seconds, then press your router's WPS button. Connection establishes within approximately 2 minutes. Wireless light glows steady blue when successfully connected.

wifi_direct

Wi-Fi Direct (No Router)

Enable Wi-Fi Direct by pressing Wireless and Resume buttons together for 3 seconds. Up to 5 devices can connect simultaneously. Find the Wi-Fi Direct name and password by pressing the Information button to print a configuration page.

Troubleshooting FAQ

Printer Not Connecting to Wi-Fiexpand_more
Verify your wireless router is powered on and the printer is within 30 m (100 ft) of the access point. Check the Signal Bars icon on the control panel display—if only 1-2 bars show, the signal is weak. Press Wireless and Information buttons together to print the Wireless Network Test Report. Restore network settings by pressing Wireless and Cancel buttons for 3 seconds, then reconnect using HP Smart.
Pages Not Printingexpand_more
Ensure the printer is powered on and paper is loaded in the input tray. For HP+ printers, verify Internet connection and that Original HP cartridges are installed. Check the printer is not paused or offline in the print queue. Verify correct printer is set as default. Restart the print spooler service and clear the print queue if documents are stuck. If wireless connected, confirm connection stability through the Wireless Network Test Report.
Paper Jam Issuesexpand_more
First clear paper from the input tray. Lift the input tray shield and use a flashlight to inspect the paper path—remove any jammed paper gently with both hands. Check the output tray, cartridge access area, and bottom cleanout door. For bottom access, turn printer over and pull both tabs on the cleanout door. After clearing jams, press Cancel button to allow automatic jam clearing. Always turn off printer before accessing bottom areas.
Poor Print Qualityexpand_more
Use Original HP cartridges and high-quality HP paper or ColorLok certified paper. In printer software, select appropriate paper type and quality settings. Check estimated ink levels—if low, consider replacement. Align cartridges using the printer toolbox alignment utility. Print a diagnostics page to check for white lines or faded color blocks. If defects appear, clean the cartridges using the Clean Cartridges function in the printer toolbox.
Cartridge Error Messagesexpand_more
Remove and reinsert cartridges, ensuring plastic protective tape is completely removed. Verify cartridges match the correct colored slots. Clean electrical contacts on cartridges and printer contacts using a dry lint-free cloth. For HP+ printers, only Original HP cartridges in official packaging are supported. If the Ink Level icon blinks, the cartridge has a problem. Try single cartridge mode with just the functioning cartridge, or replace problematic cartridges with HP 67/67XL originals.
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Important Safety Instructions

  • Always turn off the printer properly using the Power button and wait for all internal sounds to stop before unplugging
  • Store cartridges at room temperature (15-35°C or 59-95°F) in original sealed packaging until ready to install
  • Never leave cartridges unprotected outside the printer for more than 30 minutes to prevent nozzles from drying out
  • For HP+ printers, use only Original HP cartridges; non-Original or refilled cartridges will prevent printer operation
  • Do not clean the printhead unnecessarily as this wastes ink and shortens cartridge life

Replacement Ink Cartridges

The HP DeskJet 2723e printer uses genuine HP 67 / HP 67XL ink cartridges. Select your cartridge below to purchase replacement cartridges on Amazon:

shopping_cart Buy HP 67 on Amazon shopping_cart Buy HP 67XL on Amazon

Technical Specifications

Feature Specification
Supported CartridgesHP 67 Black and HP 67 Tri-Color; HP 67XL Black and HP 67XL Tri-Color
ConnectivityWi-Fi 802.11b/g/n (2.4 GHz and 5 GHz), Wi-Fi Direct, Ethernet, USB 2.0 High Speed
Related ModelsDeskJet 2700e, 2710e, 2720e, 2721e, 2722e
Wireless Setup MethodsHP Smart App, WPS Push Button, WPS PIN, HP Printer Software
Wi-Fi Direct ConnectionsUp to 5 simultaneous wireless devices without router
USB Cable LengthHP recommends cables of 3 m (10 feet) or less to minimize electromagnetic interference
Network Compatibility802.11b/g/n wireless routers with WPS capability; supports both secured and open networks
HP+ RequirementsContinuous Internet connection, Original HP cartridges, HP account for cloud features and firmware updates
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